Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Too bad. Giant Eagle reviews & complaints. She then just said rudely, take it up with customer complaint or something like that which was very insincere. Just wait. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. A guy with a strange accent was very rude and started to yell at me. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Giant Eagle - Apps on Google Play I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. 814-734-5036 Giant Eagle Pharmacy. The language that was heard today with the front of the store staff was horrible. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Makes me appreciate Kroger even more! Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. I do not like going to this Giant Eagle! Ray Saunders 614 Desired outcome: On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. We will forward their concerns to the pharmacy and regional leader. I think that's obvious, Dec 7 2022 I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I am left with a $139.99 gift card that I cannot use because it does not have a pin. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Giant Eagle Grocery Store Hours and Location info near Indianapolis. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. Shame on you! refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. Theres no reason I should be getting the runaround like this from a big company like this. Older lady mid 50s, blond curly hair, blue eyes. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. We cannot discuss details around this or any situation that may be under investigation. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about A store associate called me at 7:40am to ask for substitutions and also for any additional items. Kroger's parking lots are always full. In the meantime no follow-up with me. I have been in the consumer rating business for many years and never seen it as bad as this before. Giant Eagle Grocery - CentralPercentum GetGo. No one seemed to care about the mistake made in the store. It has been a reoccurring issue monthly. This is the Lancaster Ohio store. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Your self check out is hardly a convenience. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. GIANT EAGLE - 14 Photos & 22 Reviews - Yelp I got an email stating that all sales were final even though it was just a glitch in the system. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. Now if they didn't want something substituted or out of stocked then don't $#*! Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Submit a complaint and get your issue resolved. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Moraine point giant eagle, buter county. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed Pros. This happened on November 6th, 2022. at around 1600. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I want to come back. She still refused. In hopes to fix this issue for me and other customers for future. and come shop your damn groceries yourself and $#*! Flu shots are only available from 10a-6p. Pay for this replacement part that your car wash broke. Called their customer service today. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. You sure have your priorities straight. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. It's already been renovated so I guess bringing back products that are no longer sold. Wide selection of private brand goods. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. I never got it and spent $212.13 i can see. Giant Eagle Customer Service Complaints Department It's not hard to be a decent human being. 228 in Cranberry Township PA (the one by Target not out toward Mars). I've never been treated so poorly by the Mgr. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. So i activated an offer for spend $150 get $10 bonus. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. It was for curbside pick up. (being the thing that will keep me out of the store.a cashier was as sick as a dog. It always smells bad. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Giant eagle unwilling to offer anything related to customer care. That's just plain irresponsible and rude. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Desired outcome: I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Desired outcome: I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. They have become more of a supermarket police force bordering on the ridiculous. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com I wanted 2.5lbs Disgusted I found a grey looking mealworm. Please update the website to indicate when a service is not available during regular business hours. I guess Heinen's will be my home store. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi This is certainly an attempt to get people to switch to the new MyPerks program. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! How convenient! Desired outcome: I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Recent Google Reviews. The public deserves better than the service that GE provides. This will surely increase the credibility of your complaint. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. We had ordered two made to order coffees, one hot and one iced. WHY would you allow such a sick person to work and spread germs to your customers???? GAS. She said too bad, you need to wear a mask or we can't check you out. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Terrible customer service. comment. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! BBB Business Profiles may not be reproduced for sales or promotional purposes. The digital coupons are not customer friendly. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. User; Business User; . Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Awful. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp Don't deserve even 1 star for that area. Nothing. Put prices on product instead of bar code or make sure bar code is right. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! First off the staff should at least attempt to look busy but there are little ears everywhere. Questions Post Question There are no questions yet for this company. I paid for a SHOWROOM car wash and parts of my car weren't even touched! I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! My family work there. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. There was a manager standing at front of store with one cashier checking out a long line of customers. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Giant Eagle Last friday, I placed an order for pickup at Giant Eagle. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . It goes against our guidelines to offer incentives for reviews. I would highly recommend shopping here. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. I even ask someone to get one out for me but they would not. Procedure is simple and painless and the staff is ALWAYS pleasant. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. Leave a review. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Local grocery store in north eastern US. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Total waste of nearly $10. So, off to Rite Aide i go! For your reference, details of the offer I reviewed appear below. Don't catch until I get home. I went today 6-2-2021, asked for short ribs. Some of my articles are about CX (customer experience) and leadership. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. This complaint was posted by a verified customer. This is not acceptable. I STOPPED SHOPPING HERE During the pandemic because prices are so high! Wedge-tailed eagle - Wikipedia Its unbelievably immoral and despicable! There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. Cross contamination can and does happen. The employee came up to me after my cart was full and I was almost ready to check out. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). You can use the phone app to let them know you are on your way. For further assistance, please reach out to them directly. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. Put prices on product instead of bar code or make sure bar code is right. In hopes to fix this issue for me and other customers for future. Giant Eagle is the business that sold me the defective gift card. ADDITIONAL LINKS Jason (Columbia US) Columbia Sportswear That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. (******* ****** **************. And having them in the store? Table of Contents show. Because more often than not, they have what is needed and at a fair price! Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Outrageous. And who in the hell can even see tiny print on the smartphone. The company even offers refills for pet medication. The people are wonderful & very helpful! Browse; Login . Claim it and get a lot of features. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Working at Giant Eagle | Glassdoor The next best thing would be some sort of response just so I know you are aware of my issue. 6932 West Central Ave, Toledo, OH 43617. Giant Eagle Reviews, Ratings | Retail near 3841 S Hamilton Rd in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. everytime i go theirs always issues! Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Thank you. Giant Eagle on the App Store Rude staff Even the cheapest of car wash. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. Giant Eagle expands discounts to products nearing 'best-by' date to I would like to be refunded for the costs of the product I never got. Large croissants. Overpriced! Never go there again! Tip for consumers:Please be nice to the people that serve you. I just came back to Giant pharmacy after being with CVS. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! None I'm never coming back. Very disappointing. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. More or less told tough. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Check out machines worst than Kroger's attendent had to be called 4 times My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. For example, pharmacy business hours are 8a-8p. She rudely told me to re-up order my food and wait in line again. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle Store associates think that they own the grocery world. I love Giant Eagle Curbside Pickup. It's already been renovated so I guess bringing back products that are no longer sold. They told me it was the best they could do and offered no solutions. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Category Food & Beverages. Close it down! It's sad to see that people will accept eating a piece of edible paper. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. She didn't know how to remove it. She said I needed a mask. They bring them out and put them in your truck for you. This complaint was posted by a verified customer. When empty the cart basket closes. Poor quality produce for the price Very truly yours,Giant EagleClaims Department. i have to go back to the website to send a reply. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Ripoff Report Needs Your Help! I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Giant Eagle's Customer Service is despicable! I called the store. So I have called repeatedly and was told the discount would be added, but it never has been. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Complaint about Giant Food Stores? File now, we help resolve it! - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. I said well we waited all that time and the car ahead of us received their prescription so how we would know? Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Kitchen employees told me to go to cashier to have it removed.
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