Another thing to consider doing is to fill out Hero cards for the workers. Available on Norwegian Dawn and Norwegian Star. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. Sleeps up to five guests. The help and assistance 24-hours a day, of a trained and certified butler. Last cruise. A line-by-line guide, The 5 best cabin locations on any cruise ship. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our .
Butler Service - Norwegian Cruise Line - Cruise Critic Community ft.*, your Family Suite sleeps up to six* guests. Ship and Suite Orientation. Home Company Locations Phoenix Concierge Services. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. They can present in-room tea service. Started August 27, 2021, By Guide and tips to Norwegian Cruise Lines The Haven. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. reservations; show reservations and seating and other technical management issues. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Is your point person for information on ship happenings day-to-day. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. Copyright Cruise Blog Media LLC 2023. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Guests will need to use their keycards in order to enter The Haven complex. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Do you need a concierge or a butler to have a fantastic cruise? In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Uber Cash and Uber VIP status is available to Basic Card Member only. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. Makes onboard reservations for everything from meals to child care to shore excursions. The concierge can also help you plan special occasions and celebrations. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. No. For immediate help, please contact Heather directly: 630-779-9301 or :
[email protected]. To add to the above, your butler and concierge are shared with other guests. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Concierge services to help guests book dining, entertainment, shore excursions, and more. 957 sq. A line-by-line guide. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. and I hope that NCL doesn't do any tinkering with it. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. One afternoon we arrived back from a long day to find a ham/cheese sandwich waiting for us - we devoured it and after that we went through BLTs, turkey, you-name-it. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Double balcony is offered on Norwegian Dawn. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? They also supervise the room steward and makes sure things are done properly. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. I write this because there was one occasion when the Butler was attending to our meal in our room. Your concierge is a bit like an agent to you on board ship. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. The magic starts before you even board the cruise. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate.
[CDATA[ From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. A butler, on the other hand, is much more focused on your in-cabin experience. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. They will also bring. This suite additionally includes a private balcony. Kick back in the living and dining area. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. From here, the sky is quite litterally the limit. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore.
Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. And be sure to call for butler and concierge service anytime you like. Ours is a mini spa suite by the way, Night night. What is the cheapest month to book a cruise? It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? When we talked to the butler, she said, "I'll bring you a menu. Plus, your own feed of TPG content. Powered by Invision Community. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. If anyone has given us outstanding service, we will tip extra at the end of the week. It works every time, and I get my soda fix. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. Hey, you only live once! The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? I think he'd be too busy around at yours, thank god! That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. Are drinks packages worth the price? While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant.
Some lines, like Silversea, have a butler for every suite. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila!
NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. We used the butler very little outside his duties, most of which could easily have been done by the room steward. With up to 1,392 sq. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience.
Butlers - Cruises - Cruise Critic The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Related: Inside Regents new $11,000-a-night super suite. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. *Square footage and stateroom configuration and capacities vary by ship.
What Does A Cruise Ship Butler Do? - Tips For Travellers As such, there is no specific guideline on how much you should tip your butler. I think I'm right in saying that doesn't include a butler. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. By It will likely also be in accordance with the level of personalized service that you recieve. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings.
Concierge Job Phoenix Arizona USA,Real Estate/Property 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Fire Chief, September 20, 2017 in Norwegian Cruise Line. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). It was kind of neat.
ncl concierge service - Norwegian Cruise Line - Cruise Critic Community In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities.
Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Tomorrow could be a plate of hand-made chocolates or a canap assortment. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Enrollment required. Butler service is something usually offered to passengers who've booked a top-level suite. For an explanation of our Advertising Policy, visit. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. //]]>. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. The first time I let the butler spoil me since I was a suite rookie. Disney offers a sort of butler service for its concierge-level guests.
Cruising The Haven & Suites: Perks and Details (Part 2) - NCL The standard phone in your suite has these same numbers pre-programmed as well. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This may be something that is a difference between European standards and American. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. I may also ask for chocolate delivered to my cabin each evening. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Did you mention that you love grapes? Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. There is also a private sauna reserved for guests of The Haven. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. Overall a very nice experience. That was also fabulous to be able to graze while all 4 of us got ready for the day. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. Your Royal Genie will arrange for a special celebration just for you. Stay close to them with our convenient connecting staterooms. With up to 598 sq. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Serve afternoon canapes and/or afternoon tea in your cabin/suite. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. one night we stayed in to watch one and ordered pizza. Priority when reserving restaurants and entertainment onboard NCL vessels. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. This applies even at Tender ports. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Butler and Concierge are not included in the Daily Service Charge. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Assists with priority access to tenders to shore. I will call him. Part of that service comes with even more perks if you sail in The Haven and Suites. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Enjoy the amazing views together on your large, private balcony. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. Evening turndown service of guests beds. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. //NCL introduces concierge service for top guests - Travel Weekly Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions.
FNP /PA-C - CenterWell - Alhambra Clinic Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Related: Are drinks packages worth the price? Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Serve room service meals in your cabin or on your balcony. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Draw a bath with bubble bath or flower petals. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. There are select categories of Suite which come with specific additional amenities, too! 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. hoping our third time in april actually results in an escort! Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. That's exactly the case with the Amex Platinum card. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Plus Ups are excluded. Related: Is Disney Cruise Line concierge level worth it? Wherever you are on the ship your Butler and Concierge are just the touch of a button away. What is Norwegian Cruise Lines largest ship? Disney cruise ships do not offer butler service. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. What is being described on this thread is reality. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. An aft-facing mini-suite would not include a butler/concierge. This will greatly affect the level of tips that you are expected to reward their service with. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. Does NCL track this activity? Each suite has been designed with style and comfort, along with a view that changes with every port we visit. There is another thread about tipping the Butler good luck with that one. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests.
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