Guests are also welcome to relax with a drink at Compass Bar and Lounge. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. Every room at The Grand Hotel comes with a refrigerator and all the necessities for a comfortable stay. An English breakfast is available daily at the business hotel. Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. This property advises that enhanced cleaning and guest safety measures are currently in place. We went to our room and called room service to order one tuna and one roast beef sandwich. THE GRAND HOTEL - Reviews & Price Comparison (Torquay - Tripadvisor Charges for extra guests may apply and vary depending on the property's policy. The bed was comfortable but the cover sheet underneath the very clean top sheets was disappointing. Loved the location, the spa and the food , Dreadful experience. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Quite adequate. The room, even with the small window open to its maximum, was unbearably hot. See more questions & answers about this hotel from the Tripadvisor community. See more questions & answers about this hotel from the Tripadvisor community. All clean, good staff and location. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. No management or staff taking responsibility for the poor or lack of service. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. The 25 Boutique B&B - Adults Only 10.0 Excellent 25 Avenue Road, Torquay, United Kingdom Show on map An Edwardian villa, just 10 minutes' walk from Torquay's beach, and 20 minutes from the stunning harbour area, The 25 Boutique B&B offers free parking, a patio and bright rooms with free WiFi. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. A terrible time at the not so grand and somewhat faulty Grand Hotel. The Grand Hotel in Torquay was evacuated after reports of smoke rising from the basement spa. Non-Residential breakfast 30 per person. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. erwartet Sie das preisgekrnte - Englisch bersetzung - Deutsch Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. Your establishment is poorly managed and your priorities are in. Our room was adequate but extremely dated, hardly enough plug sockets and the although the tea station had plenty tea/coffee it was just a low down awkward little side table. THE GRAND HOTEL (Torquay, Devon) - Tripadvisor Offering traditional Sunday Roasts and Vegetarian alternatives. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! The seasonal pool is open from April to October. The Grand Hotel Deals & Reviews (Torquay, GBR) | Wotif Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. A good choice of food at breakfast like pastries, cereals and fruit. Yes, The Grand Hotel does have fully refundable room rates available to book on our site. getting served any food, absolutely outrageous! importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. Dining This hotel is home to a restaurant and a bar/lounge. Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. Number of floors: 4. Our lovely fresh breakfast is included in all room rates and served throughout Cafe Grand every morning from 7:30am and 11:00am. Find out what food and drink options you could be enjoying at this property. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. The radiator in the bathroom was extremely hot and could not be turned off. Ask for a refurbished room and don't be fobbed off. .Rooms require upgrade. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. Speak to our wedding team: 01803 296677. The onsite bar is good, the barmen offers hot drinks. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. Literally everyone sent their meals back after being served undercooked, freezing cold food. We loved pastries, cereals and fruit in the restaurant. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. The Grand Hotel, Torquay - Updated 2023 Prices - Booking.com I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Yes, pets are typically allowed, but it's always best to call ahead to confirm. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. The Grand Hotel is 19.7 miles from Exeter. If the system detects something that potentially contradicts our. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Find more information about the property in the questions and answers. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. Book The Grand Hotel in Torquay | Hotels.com Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. Some units feature a private bathroom with a separate toilet. Everything was excellent and clean, I loved staff and rooms. This hotel is a great place to bask in the sun with a beachfront location. The hair dryer was melted, so went unused. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Send me emails with travel deals, special offers, and other information. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We loved pastries, cereals and fruit in the restaurant. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. I asked if I could then bring the sandwich back down. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. To learn more, take a look at the cancellation policy on Orbitz. Yes, it is 0.5 miles away from the centre of Torquay. This service may contain translations powered by Google. Travelers say this hotel is in a good location. Various activities, including snorkelling, diving and canoeing, are available for guests. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. Claim your listing for free to respond to reviews, update your profile and much more. I thought, when the one waiter was free he would attend our table. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Charges for extra guests may apply and vary according to property policy. I really think this could be improved. If you want to request something specific, you can do that after you choose your rate. 37,297 were here. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. This hotel is home to a restaurant and a bar/lounge. Bath 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. Tripadvisor performs checks on reviews. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are any cleaning services offered at The Grand Hotel? The on-site restaurant, Restaurant 1881, features British cuisine. Guests are welcome to an lounge bar on site. Yes, paid private parking on-site and street parking are available to guests. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. This is a room with 2 single beds. Reviews are most valuable when they are original and unbiased. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. The room was a refurbed twin with sea-view. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. The beach is within a stroll from the accommodation. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. Tea/Coffee maker . Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. This property offers parking (fees apply). Bath If you stayed at this property through Booking.com you can write a review. I cannot fault them. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Enjoy amenities like a seasonal outdoor pool and a garden. Located in proximity to Torre Abbey Museum and Gardens as well as Torquay Seafront, this comfortable hotel includes diving, hiking and bowling. Which popular attractions are close to The Grand Hotel? Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. This property advises that enhanced cleaning and guest safety measures are currently in place. The Grand Hotel (Torquay, PHL) | Expedia.com.au The 4-star hotel is just off Torquay Seafront and 45 km from Exeter International airport. Did report it but it was not sorted. This hotel is a great place to bask in the sun with a beachfront location. A space to completely relax and make the most of your stay. Youll have a private room with all the hotels amenities. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. I will be sure to pass on your praise to Anya personally. It's a nice walk to the beach and then to the marina area where all sorts of restaurants and pubs abound. Contributions should be appropriate for a global audience. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. The room I booked was cleaned well everyday and available for balcony. Payments made by partners impact the order of prices displayed. The Grand Hotel stands in a 36-minute drive from Exeter International airport. The staff was exceptional, the breakfast was perfect, everything was perfect. The Grand Hotel in Torquay | Best Rates & Deals on Orbitz Stayed for 14 nights and was impressed by this pet-friendly hotel. We hope to see you both again soon. Perfect location, polite staff, exceptional views of the sea. The standard twin room has a heating system, a private safe and ironing facilities and is also provided with shower facilities, a hair dryer and an individual toilet in the bathroom. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Torquay Avoid staying at The Grand Hotel in Torquay. Bath ), which is 28.3 mi away (40 minutes by car). Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Such poor service, not what I thought fitting for The Grand! The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. The most helpful contributions are detailed and help others make better decisions. The breakfast had lots of options and included cereals, pastries and fruit. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. Private bathroom Are there restaurants at or near The Grand Hotel? 37,439 were here. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. REVIEW: Do NOT book - The Grand Hotel, Torquay - Tripadvisor At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. The Grand Hotel, Torquay | Torquay - Facebook The fan made little or no difference. Front desk staff will greet guests on arrival. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). We verify reviews to ensure the traveler booked with Expedia Group. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 25% off select hotels and sign in to earn rewards, 4-star beachfront hotel with restaurant, near Riviera International Conference Centre. Sorry, something went wrong. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. This information is provided by our partners. Yes, dry cleaning and laundry service are offered to guests. We would stay again as the atmosphere was good it was convenient and although the breakfast was 15 each extra it was was good. Number of floors: 4. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. Although they can't stay for free, dogs are welcome at The Grand Hotel for a fee of GBP 20 per pet, per night. A stay here includes free offsite parking. Is The Grand Hotel located near the city center? Please note, this property cannot accommodate bookings of 5 or more rooms. Check-in time is 3:00 PM and check-out time is 11:00 AM at The Grand Hotel. There is no capacity for cots at this property. Maximum occupancy of this unit is 2 guests. Try removing a filter, changing your search, or clear all to view reviews. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace.