Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. You can cancel your contract here. There are a couple of other ways to cancel your contract with us. You can return your item to us for a refund, and then place a new order to get the item of your choice. Locations include supermarkets, petrol forecourts and train stations. Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. You've got 28 days to send something back to us from the day you receive it. I can't see the refund on my bank statement. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. On receiving your return the next step is for us to check the item(s). If you decide to keep one of the items, you need to pay for delivery. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Hear about exclusive offers, get early access to collabs & quicker checkout. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Pay for the postage and print off your label. 2. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Make sure you keep your proof of postage! This can take up to 7 days to show in your account and is dependent on your bank's processing time. Returns are FREE for premier customers. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Your browser's Javascript functionality is turned off. You'll get an email once we receive your returned item. We dont offer exchanges right now. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. 5. We dont offer exchanges right now. Copyright 2022 boohoo.com. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. A typical refund will take up to 14 days + your banks handling time. For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Choose whether the return is for a purchase made in-store or online. This does not affect your statutory rights. 1. FYI 3. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. Login to our returns portal. You can unsubscribe at any point. No packaging, no problem! boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. letter-spacing: 10px;
Confirmation; Please complete the required fields to help us retrieve your order details . If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. 2. Hear about exclusive offers, get early access to collabs & quicker checkout. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. Items must be unworn and unwashed with the original labels attached. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Hear about exclusive offers, get early access to collabs & quicker checkout. This does not affect your statutory rights. Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. You can generate a returns label from our website, attach it to your parcel and then send it back to us. You'll get an email once we receive your returned item. With just one click you can reduce the energy used by this website. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. This cancellation period starts from the day you have received all of the items in your order. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. You'll get an email once we receive your returned item. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. OUR RETURNS POLICY. FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. Youll need to write to us with notice of your cancellation just fill out From the Orders Details menu, select Returning an Order. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. No packaging, no problem! Product name and codes of the items you returned. 3. *Extra 10% discount sent via email to new subscribers only. Once you have processed your return in the portal you're ready to post it off! Ive paid with Zippay How do returns & refunds work? Returns are FREE for premier customers. Items must be unworn and unwashed with the original labels attached. Simply return your item(s) and reorder for a replacement. 90z Revival, 5. All rights reserved. If your items dont make it back to us, youll need to open a dispute with the carrier. To experience the full world of Boohoo, please enable these or check whether another program is Your refund is on its way. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Repack your items (These need to be unworn/unwashed/unused and with original tags). Read about their experiences and share your own! Were really sorry to hear that youve received an item thats not in perfect condition. parcel to be delivered back to our warehouse and processed. Unfortunately we don't offer an exchange facility. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Once you have processed your return in the portal you're ready to post it off! Select your preferred return option (Print returns label at home or in store options). This can take up to 7 days to show in your account and is dependent on your bank's processing time. 3. You will need your order number and email/last 4 digits of your phone number. Make sure you keep proof of postage! Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Make sure you keep your proof of postage! Print off your returns label and attached it to your parcel. You can cancel your contract here. 3. We've gone paperless! boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. By subscribing, you agree to receive marketing communications from boohoo by email. Unfortunately we don't offer an exchange facility. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Repack your items. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. We have printer-less options too if you dont have a printer! Tell us what you are returning and why. This two week period starts from the day after you receive your order (or from the day after you receive the last For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If you use the returns portal, the process for returns is as follows: Repack your items. Returns cost $4 and you can track them as they make their way back to our US hub in New York. Your return arrives back at boohoo! 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. 2. Boohooman.com Returns How long does it take to process my return? Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. Just pop your items in something non see-through, sealable & waterproof. You dont need to remember to keep your proof of postage its all digital! Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Find out how to return If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. To experience the full world of Boohoo, please enable these or check whether another program is Make sure you keep your proof of postage! Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. Don't worry, if this does happen we will contact you first. Please turn it on so that you experience this sites full capabilities. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. If your items dont make it back to us, youll need to open a dispute with the carrier. There is no returns label in my parcel, how do I return? You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Log onto our portal here. Whether you're on website or app, just flip the switch! (These need to be unworn/unwashed/unused and with original tags) Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Once our checks are complete well refund your credit/debit card. You will need your order number and email/last 4 digits of your phone number. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Boohooman Returns Portal. 1, 2, 3! Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. 90z Revival, Make sure you keep proof of postage! Returns via the portal are fully tracked. Returns FAQs A returns charge of 2.50 per parcel will be deducted from your refund amount. Repack your items. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. You've got 28 days to send something back to us from the day you receive it. Graphic Tees. We've gone paperless! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Click here to generate and print off your returns label and to find your nearest store. this Items must be unworn and unwashed with the . If you decide to keep one of the items, you need to pay for delivery. Ive paid with Klarna How do returns & refunds work? Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Simply return your item(s) and reorder for a replacement. Returns are FREE for premier customers. Once you have processed your return in the portal you're ready to post it off! Items must be returned within 28 days of receipt. | Read 2,121-2,140 Reviews out of 5,495 If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. By enabling them, you are agreeing to our. If youre a customer in the EEA, you have 28 days to cancel your contract with us. You've got 28 days to send something back to us from the day you receive it. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Just pop your items in something non see-through, sealable & waterproof. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. blocking them. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Make sure you keep proof of postage! We don't refund delivery charge for those countries listed outside of the EEA. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Keep an eye on your return tracking. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Returns via the portal are fully tracked. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Shorts. This does not affect your statutory rights. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Your refund will be processed once we've received your unwanted items. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. We're sorry to hear that you've received an incorrect or faulty item. Copyright 2022 boohoo.com. Widow Hill Road You dont need to remember to keep your proof of postage its all digital! Whether you're on website or app, just flip the switch! Select your preferred return option (Print returns label at home or in store options). All InPost Lockers are in well lit, safe and secure areas with ample parking. On receiving your return the next step is for us to check the item(s). Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! You can return your item to us for a refund, and then place a new order to get the item of your choice. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. *Extra 10% discount sent via email to new subscribers only. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. Please return unsuitable items in its original packaging. Unfortunately we don't offer an exchange facility. Unfortunately we don't offer an exchange facility. If you have a shipping related question or maybe you need to track your order. Please return unsuitable items in its original packaging. " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " You dont need to remember to keep your proof of postage its all digital! Hoodies, Product name and codes of the items you returned. A returns charge of 2.50 per parcel will be deducted from your refund amount. Post if off! You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Select your preferred return option (Print returns label at home or in store options). If you have received a faulty or an incorrect item, please contact customer services clickhere. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. blocking them. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. You dont need to remember to keep your proof of postage its all digital! You will need your order number and email/last 4 digits of your phone number. refund your credit/debit card. 3 Select your preferred return option Print returns label at home or in store options. To experience the full world of Boohoo, please enable these or check whether another program is Click here to start a return. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. Please wait 14 days before contacting us about your refund if you havent heard from us yet. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). You can return your item to us for a refund, and then place a new order to get the item of your choice. Refunds will not be given if they do not comply with our returns policy. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. 1. If you have a Boohoo Premier subscription you can return items to us free of charge. If you decide to keep one of the items, you need to pay for delivery. Returns via the portal are fully tracked. *Extra 10% discount sent via email to new subscribers only. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. You can unsubscribe at any point. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. blocking them. Print off your returns label and attached it to your parcel. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You will need your order number and email/last 4 digits of your phone number. If your items dont make it back to us, youll need to open a dispute with the carrier. Copyright 2022 boohoo.com. No packaging, no problem! Return Request; 3. Find out how to return your item(s) at number 4. Once our checks are complete well See our, On dirait bien que vous nous rendez visite sur. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. 4. What should I do if I receive an incorrect or faulty item? You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). There is no returns label in my parcel, how do I return? 1. You can return your item to us for a refund, and then place a new order to By enabling them, you are agreeing to our. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. Once our checks are complete well refund your credit/debit card. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. All rights reserved. Copyright 2022 boohoo.com. This does not affect your statutory rights. Hear about exclusive offers, get early access to collabs & quicker checkout. 4. I . A refund will then be issued by Zippay once your return has been processed. 3 Select your preferred return option Print returns label at home. Re-pack the item in its original packaging with labels and tags still attached. If your items dont make it back to us, youll need to open a dispute with the carrier. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. All InPost Lockers are in well lit, safe and secure areas with ample parking. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Once you have processed your return in the portal you're ready to post it off. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled.
All rights reserved. Select your preferred return option (Print returns label at home or in store options). 90z Revival, You can return using the steps above. If youre a customer in the EEA, you get 14 days to cancel your contract with us. FYI We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. NEW - Want a fully tracked, cost effective and convenient way to send returns? Returns FAQs Items must be unworn and unwashed with the original labels attached. Your refund will be processed once we've received your unwanted items. By enabling them, you are agreeing to our. Your browser's Javascript functionality is turned off. We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. APP EXCLUSIVE - 25% OFF ALMOST EVERYTHING!*. You'll get an email once we receive your returned item. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Your order will be held in the locker for 72 hours. A typical refund will take up to 14 days + your banks handling time. You'll then receive a full refund minus the cost of 1.99 for returning the item. boohoo aren't able to extend your invoice. By enabling them, you are agreeing to our. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Hoodies, If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. On dirait bien que vous nous rendez visite sur. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Thats why before checking out, its important you acknowledge that you understand this. Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Post if off! By enabling them, you are agreeing to our. Please turn it on so that you experience this sites full capabilities. You'll get an email once we receive your returned item. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If this could be the case, please check your emails including spam and junk. We've gone paperless! For more info or to contact Zippay click here. Keep an eye on your return tracking. 4. We don't refund delivery charge for those countries listed outside of the EEA. *Extra 10% discount sent via email to new subscribers only.
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