We apologize for the delay. Fortunately, its relatively easy to restore the wooden panels around your hot tub. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. They are cheaply made and are not very energy efficienct. I went to the lpi website to file a service request and discovered the website was down. lpi aqua living how many black soldiers died in the civil war After months of waiting, yes months we finally got it delivered. During the pandemic, I lost my job and worked with LPI on payment arrangements. The account has continued to accrue fees and interest. **** can draw a paycheck, yet bears zero responsibility for customer care or the onus to perform his simple job. We purchased a swim spa in March 2022 from a local dealer in Pensacola, under the agreement that a damaged corner panel would be replaced under warranty by the company (LPI). Aqua Sketch 2 | CIRCLE ART - Nordly Living And if he paid that much then he got taken bad by them. I have been making payments. The headrests were missing the magnets that attach them to the tub. So it's mickey moused back together. It took 8 months to get the extra filters that I purchased at original purchase date. Every time I call back I end up on hold and nobody ever picks up the call. Follow and subscribe to watch spectacular Rocket League events. Because they are built cheap. Richard Moody has answered my prayers, it does help me with relief from neuropathic pain. Catalina Spas - Luxury Hot Tubs - Best Hot Tub Brand | Catalina Spas The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. Between our great prices, wholesale options, stellar customer service, and easy to navigate website, its never been easier to get your hands on these products. Probably due to illegal aliens working there with no leadership. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. Spending a few minutes in a hot tub or spa every day will change your life. Just wondering cause I just ordered one. This revolutionary invention allows you to control the temperature of your spa in any type of weather and any type of climate. The cover seal wasn't even touching the tub as it was shipped. Yet, our baths are about so much more than aesthetics. SpaRetailer is the one-stop destination for staying informed and competitive in the hot tub market. If company vaccination rates. I wrote LPI,INC on this invoice. Text Size:millwork district dubuque apartments why did jillian leave workaholics. Aqua Living Factory Outlets Reviews, Ratings - BirdEye Covid has changed the game. Within 30 minutes of their arrival, my tub was set up and they were gone. We were forced to refuse initial delivery of our tub after the shipper, Saia, dropped it three feet off of their truck, causing visible damage. Foam in your hot tub is a sign of contaminants. We accept payment through Paypal ONLY, the fastest and safest way. This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. Paid for it in early May. 2.5 Baths. Its already three weeks past the original estimated delivery date!! One speaker doesn't work, the subwoofer doesn't work, 3 screws in the access panel were snapped off into the framing, a corner seat air diverter doesn't work and the startup kit i was provided was opened and chemicals and test strips used. This year the dealer orders were substantially more than we projected, and we ran out of capacity. I have already had a hot tub specialist out to my house already and he cannot find the 7inch jet we need either. I am unable to get the case manager to actually talk to me to resolve this. My husband who has experience in a cool industry you could tell that it was used and had been repaired so they were dishonest with us from day one. Comparisons of the different types of materials that hot tub shells are made from. I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. Im beginning to wonder if Ive gotten ripped off.. We are going through the same issues. Your warranty case ******, has been opened. I told the guy it is hands down the worst buying experience Ive ever had online in my life. We apologize for the frustration you have experienced. In addition, my balance increases monthly and is now showing 3200.00. AQUA LIVING FACTORY DIRECT - 12 Photos - Yelp My advice is to cancel your order and if they say no file a case in court based on the 2-3 week delivery time posted on there website being a misleading lie sales tactic. Status: Resolved We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. Fill out the form to download your instant rebate and FREE buyers guide! When it arrived we . Re: Curious about LPI / Aqua Living / Dr Wellness. This field is for validation purposes and should be left unchanged. Filters are an essential part of keeping your hot tub water clear and pleasant. LPI is also moving away from dealer-based sales and going customer-direct. But FYI if you buy a 4,200$ hot tub from them they add a bunch of stuff like steps, cover chemicals and other odds and overpriced ends for 1,000$ without you asking for them then charge over 3,000$ in financing charges. Luckily, I filed a dispute with Visa when I felt things going wrong and no responses. We purchased a hot tub from LPI, INC during a sale in the parking lot of Rogue Valley Mall on Sunday 8/20/22 for $9900.00, charging our Citi Credit card . Dr. Wellness X-3 Spa. Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Get the best HOT TUB at the BEST PRICES We are proud to provide an oustanding level of service, quality products, and competitive prices. I then filed another claim about a month later because they didn't replace the front panel. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Upon receiving it home and after the installation I realized that what I purchased is not what I received. Thank god. BLUETOOTH EARBUDS WASH Cleaning Pen Brush Anti-clogging For Wireless Earphones F - $14.63. LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. The panels are on back order and when the materials are received, these will be made and shipped for installation. Jusben Engineers is a major B-BBEE engineering, construction, and maintenance contractor, delivering complex projects in the power, oil & gas, building, infrastructure and resources sectors in South Africa, Africa, and the Middle East. I ordered a Catalina Luxury Berkshire model from Aqua Living Factory Outlets in Reno NV on 7/2/22. Does your spas high limit thermometer trip unexpectedly? The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. BBB Business Profiles generally cover a three-year reporting period. It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts. DO NOT BUY FROM LPI INC!!! Our new, exclusive focus will be our Aqua Living Retail Stores, in addition to some Canadian and international dealers, he says. I have had my hot tub for 3 years and it has been nonfunctional for about 1.5 years. Its not how most major manufacturers do it, but that is how they are going. Grow your business. I bought my hot tub in June of 2022; they told me it would be in by July 9th the 9th came and we had no communication stating the delivery date was going to be late. As of writing this article, the Aqua Living website claims to have the following factory outlets : Been waiting 10 weeks for hot tub from this company. When it was delivered the entire front panel was damaged and the cover had a tear in it. Plug & Power PP31 Spa - Aqua Living Factory Outlets
Aqua has 1 job listed on their profile. LPI Inc. Reviews, Ratings | Manufacturing near 506 Twin Oaks Dr I use the hot tub once a week. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. I remember seeing them 2 years ago at a trade show in New Orleans and was shocked at how cheap they weee wholesale. I submitted another warranty claim about the magnets, the stereo not working, and several of the lights not working, in addition to still not having the replacement enclosure parts. The better maintained your tub is, the longer your investment in health & relaxation will last. To The Trade. I ordered my hot tub on 8/14 and was told it would be 7 to 12 weeks. Read more about 5 Ways Hot Tubs Improve Your Health! When shopping for a hot tub, the number of choices can seem overwhelming. Now they said in August. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. We are still facing unprecedented demand for our product, with no signs of things slowing down. Plus we noticed the cover is missing foam entirely in a section from poor manufacturing and were told it only had a 90 day warranty and to buy another one FROM THEM for over $500 that would suddenly have a 5 year warranty. $369,000 Last Sold Price. Customer Reviews are not used in the calculation of BBB Rating. Shoulder & Calf Jets. Add the luxury of a brand-new spa, or hot tub to your home today. WELLNESS SERIES Get started on your aqua fitness today with an entry level Dr. Wellness fitness spa. . The credit card acknowledged that you would retain the credit on 12/30/22. They dont stand behind their warranties. We purchased a SPA from LPI, Inc. in June. Get this 6-Person Hot Tub with 51 powerful jets! "We are thrilled to become part of the LPI family. Withdetailed information on each of the hot tubs,you will discover new features and what to look for when picking out your dream spa. I never asked to cancel the order only to get my tub. Its not the fault of the distributor if they cant get product. LPI is responsive but not actually taking care of the core issue and they need to be held accountable. Learn how to properly clean & maintain the longevity of your spa cover. Here well discuss what calcium scale is and how you can prevent & get rid of it in your hot tub. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp LPI, Inc. Johnson City, TN1 month agoBe among the first 25 applicantsSee who LPI, Inc. has hired for this roleNo longer accepting applications. Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Many of our activities encourage members to socialize and develop friendships with other residents. Unlike others, my experience has been excellent. Purchased spa from them in 5/2022. Learn how to avoid this issue and quickly fix it if it does occur. I used to have a Wacom tablet and the nibs just melted away. One of the easiest ways to protect your investment is a hot tub cover. Aqua Living Factory Outlets | Better Business Bureau Profile Then I was told in early December that it was going into production the next week. The customer and salesperson have since been in communication following the holiday season and vacation. Our new hot tub pergola is perfect for anyone who wants to enjoy their hot tub in style, and with complete control over their privacy. Provincial ease meets rustic refinement in our dust aqua accent cabinet. Im in Colorado and order a spa last year. The right tub can make all the difference to your mental and physical health. I have a Huion H610 Pro V2. Early on I was told to expect a delay due to covid. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. The variety of hot tub styles, which are offered at a range of price points, enables almost anyone to have a spa-like experience, Aqua Living2023-02-28T13:08:49-05:00February 27th, 2023|0 Comments, If there are only a few people you plan on inviting into your hot tub (lucky them! They do not stand up to their warranty! I really don't think it is that bad of a product, I just think they have really really really bad customer service. Prior to the pandemic and the agreement for the current drafting amount, the account was behind. I have now stepped up the phone calls to every other day in the hopes of making progress. BUYER BEWARE!!!!!!! The company constantly is blaming him. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. (this was one of the main reasons I bought this specific spa as the salesman ****** said it was a "great" sound system.) My purchase date was 10/30/2020, We were promised delivery By February 2021. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. What do you want to bet this company claims bankruptcy soon and everyone who already paid gets nothing. What else is the plan. However, within the last few months the customer service department in TN have been outstanding to work with. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. LPI, Inc. hiring Aqua Living Inventory Control in Johnson City Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. No matter how good the quality, hot tubs require a fair amount of support and having local support can be the difference between a good and bad ownership experience. He found a wire was not connected at the factory. 04/22/2022. We've been playing on both sides of the fence for four or five years now. However, that date kept being pushed and finally the hot tub was delivered in Dec 2021. 520B E Hebron St. Charlotte, NC 28273-5989. When it arrived we noticed that one of the sides was pushed out and was told it would be fixed. Support - Product Videos & Documentation - Aqua Living Factory Outlets At the end of August, LPI, Inc. , a hot tub manufacturer operating from three east coast facilities and producing a variety of acrylic spa brands, announced it will be transitioning away from wholesale dealers and going to a 100% retail direct model in the United States in 2021. I'm now waiting for my fourth control panel to be sent to me. A corner hot tub might be just what youre looking for. they would not honor my service request done at 5 month mark even though i was told cover had 6 month warranty!! I purchased a hot tub from LPI/AquaLiving in June 2021 with a delivery date of Sep 2021. Simply start adding items to your cart or contact us if you have any questions. Our exclusive components, processes, and features will allow you to do what you deserve, relax. I said i would if it will be delivered by dec 1st and asked if this nightmare with there company will ever be over. We make sure the activities are fun and entertaining. Tina Hatley Operations Manager at LPI Inc Kingsport, TN. I loved the G2 model hot tub I bought from them for about one year. The original terms for the financing loan were for 18 months, the balance remaining is primarily accrued interest and late fees. You were advised that the payments would be acceptable. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. Dominate search results. All Rights Reserved. Gary was great with information and able to answer all our questions without any pressure. Theme by Out the Box. Beware. BBB is here to help. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. After radio silence from the company I finally talked to Larry (the only one who could help and also the one with radio silence) who informed me the part I need is obsolete and they cannot order it. Spa shock is an oxidizing product meant to neutralize contaminants and improve the appearance and smell of your hot tub water. They claimed it was a mistake - however, after all the back and forth with them, I truly wonder if there are more customers that experienced the same issue. I received the cover in early December and there were NO metal strips built in. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We called LPI, INC on Monday 8/21/22 and canceled our purchase and delivery. Its a good question! Call us at (425) 485-6059. Make sure to buy from a company that has in-house service or local service that you can verify. Payment 324861127699. Now they think there is an obstruction in one of the lines and they want to dig out the insulation to get at the line on my brand new tub. Based on published estimates, we believe that there are approximately 42,000 patients in the United States and 67,000 patients in Europe living with WAIHA. View Aqua Living's profile on LinkedIn, the world's largest professional community. I told them I knew I was out of warranty, wasn't wanting anything free but needed to know who to call. Beat local competitors. After all, opportunities for long soaks in the hot. AQUA LIVING FACTORY OUTLETS Response Sep 15, 2020. . Aqua Living Factory Outlets LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. Ok going to be 3 weeks .3 weeks go by call to check hasn't been built yet will call when it is another 2 weeks he calls its been built but won't ship till I pay balance they wouldn't even ship it to the store ok I I ask the balance he gives it to me I think to my self that seems high but ok I drive to the store new guy very friendly takes cash gives me the receipt when i got home they hadn't taken off the deposit i put down call the store he can't help me call the rep spend 20 minutes expaining what happened finally he saw there mistake another 2 weeks they call its in I go get it something told me to check it it was damaged the person there took pictures and I took pictures they said they would call the manufacturer and I called the dealer dealer sayyou have to email warranty department I do that and they say ok they will take care of it 4 months later have not heard a thing the dealer wanted a review wow why would anyone want a bad review maybe the owner of the company LPI will read this and take care of it 3 of my friends have bought new hot tubs not from aqua living poor communications and follow thew buy the way it took a month to get refunded the over payment. I am beyond pleased with all of them and will continue to use no one but them in the future. They are the manufacturer and the sellers. When it comes to hot tubs, though, your furry friend definitely shouldnt join you in the water. A hot tub that doesnt heat properly is understandably frustrating. They are all under 5k. Worlds largest manufacturer of Hot Tubs sold directly to the public at wholesale prices. Everyone we spoke with or emailed with was unfriendly and unwilling to take one step more to offer solutions or provide assistance. Home; Services; New Patient Center. . We even offer swim spas for athletes and physical therapy. EVERYONE I have dealt with in this company has lied to me. white red blue wire black frog species; favor the bold memory alpha. Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. So to contact the manufacturer just call that guy back. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you have interest in visiting our community in Brockport and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment. On January 7 2023 we went to get in the hot tub and discovered the water was cold and found a tripped breaker. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Wonder what the long-term implications on quality, service/warranty is. So they obviously didn't test it. They only care of you pay and once that happens they can stall you for years and never give you anything. I purchased a tanning bed in 2017 for 2300.00. I spoke with Tonya in Johnson City in early October and she stated she would take care of it and let me know when the panel will be repaired. There was correspondence between a representative and the customer with an offer being made. What about my warranty and my growing costs? However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. (The consumer indicated he/she DID NOT accept the response from the business.). They are all under 5k. They manufacture there own hottubs so your definitely getting a run around if there saying to contact the manufacture. New Platinum Spas Deluxe Range Passes CEC test, Pinch A Penny Opens New Store in Flower Mound, Texas, Toolbox for Excellence Announces Nationwide "Participate to Educate" Contest, PHTA Announces Standards Revision, Issues Call for Committee Participation, Pinch A Penny Opens First Store in Austin, Texas. 2016 All Rights Reserved - Hot Tub Insider -, Johnson City Hot Tub Manufacturer, LPI, Inc, to Expand Operations - Hot Tub Insider, Hot Tub Manufacturer LPI Inc Employee Tests Positive for COVID 19 - Hot Tub Insider. Evergreen Place offers activities at their location for residents. Furinno Pelli Cubic Storage Cabinet , great for storing and displaying items such as artworks, toys, books, folding clothes or other household necessities. At Catalina Spas we believe in an overall approach to health, exercise and relaxation. Read about the different types of hot tub insulation and the pros & cons of each. On Wednesday 8/22/22 LPI, INC called us and asked when would be a good time to deliver the hot tub. We did not receive the hot tub. I was initially told that I was not operating it correctly until I informed them that the actual audio system was not installed. He stated as seen on page 2 of the 7 pages, that the bar is built in and shouldn't be an issue. ************. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. They said that we canceled using him and did not (mind you he is the only person who has tried to help us). I informed ****** the website was down and was told to talk to customer service and get on the list for them to input the information when the website is repaired. Spa Repair & Swim Spa Maintenance. Everytime I talk to this company I want to throw the hot tub out in the street. They claim their pricing is substantially less than traditional retail because they can keep their overhead and costs down with their sales and distribution model. Find contact's direct phone number, email address, work history, and more. Plumbed using 100% Anti-Fungicide tubing to prevent nasty bacteria back-up in plumbing lines resulting in cleaner water and less chemical use Proudly Made In The USA Specs: Gallons: 200 Weight: 680 lbs. I know now why they cheaper than other tubs. This was built, shipped to the store and then delivered to my house on 10/30/22. They are made In Tennessee under a number of names. He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. 8192 Levels Rechargeable Pen - This high-tech pen offers preciseness in the drawing. RUN FROM LPI INC!!! In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Was the hot tub purchase from **** went to a sale at Saco maine store hot tub was there they asked if could deliver it in a couple weeks I put a deposit down they said they would collect the balance when they deliver it they called the day of delivery and said it got damaged by a lawnmower big hole in the side so I asked if they could order a new one they said yes it would be 3 weeks ok. 3 weeks go by I call any news no they will check and call back next week I call no answer call for a week still no answer so I called the factory they had no order tried store agian no answer called another store in so new Hampshire they tell me that modle is discontinued. Hot tub maker LPI adding 200 jobs to Johnson City operations The latest is that their computer system is down and they can't tell me if the parts have been ordered or not. for staying informed and competitive in the hot tub market. View customer reviews of LPI, Inc.. Leave a review and share your experience with the BBB and LPI, Inc.. . I called again because even though I have the hot tub set to run twice a day at 2 hours each time on the economy setting, it runs randomly. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . Needless to say after spending $7447 on this Hot Tub I went off on him and he hung up on me. Steve and Jason both are great and their delivery service crew also. Visit Website. Didnt see much in the way of there hot tubs but a couple guys I know dropped there swim Spas when they found out who bought them, Curious about LPI / Aqua Living / Dr Wellness, Re: Curious about LPI / Aqua Living / Dr Wellness, Quote from: Hottubguy on December 11, 2018, 10:57:10 pm. Idaho Child Custody: The Right Evidence & Winning Your Case. An air lock occurs when air gets stuck in the plumbing lines of your hot tub. AQUA LIVING FACTORY OUTLETS 505 Twin Oaks Dr., Johnson City, Tennessee, United States, 37601-7610 Sharing is caring! lpi aqua living - jusben.com *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
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