has a reference to a class action law suit filed in 2017 Have not heard much and really do not want to deal with it, still burns me. How To Get Out of a Grand Solmar Timeshare? Write a review Sign in. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. Hello. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide I kept going back and forth with them. Have you been able to get any resolution? We use cookies to give you the best experience possible. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. There is nothing stated in the contract This scammers has to stop. A fast Google search will load several past timeshare exit scams that you educate yourself on. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. May 22, 2010 @ 12:56 PM). How to get rid of a Mayan Palace Timeshare? Sunset Groups ratings and reviews reflect all of these issues and complaints. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. We accepted the second option. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. It says right in the contract that you own nothing, it is a membership fee. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. How To Cancel Holiday Inn Club Vacations Timeshare? We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. I looked at the internet those properties and added up the costs if bought separately as needed. to justify the additional $480 added to the $9, 815.00 balance. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. Guess what? I'll keep you posted on how it turns out for us, but so far it is not looking good! Sunset World Resorts & Vacation Experiences - Complaints Board If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. Sunset Solutions Group consumer reviews, complaints, customer service. Hi goaliemike, we are here in cancun, we were scammed. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. We should all boycott that country. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Very unusual procedure. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? Terrible company. How to Get Out of a Sheraton Vistana Timeshare? By continuing well assume youre on board with our privacy policy. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. 1. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. Has anyone successful stopped paying maintenance fees? Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. Please don't fall for anything that has Royal Elite's name on it. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. i personally would beg to differ. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. If youre now regretting your purchase, there are a few things you should know. But they lied about everything. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Sunset World Resorts & Vacation Experiences Review: sunset group On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Unfortunately, almost every timeshare exit company promises to do the same thing. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Sunset Group, Resort Management Review - Ripoff Report The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. - [email protected]. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) Greetings from Earl in Fredericton UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Sunset World Resorts & Vacation Experiences - Scam and fraud! Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. We trust this article has been useful. This is another forum with more complaints about this company: Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and Menu. My wife and I had a bad experience with them also. I was scammed in May 2018. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! Please be aware of these types of schemes. You may also end up having to pay hundreds or even thousands of dollars in fees. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. Sunset Beach Group review: Scam. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. The last thing you want is to hand over your hard-earned money to a scammer. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Sunset Group | Better Business Bureau Profile not being from the USA it makes it difficult for us to find someone. That really shakes them up. There have been a few lawsuits Sunset Group has been involved in. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. I bought their package and regret it very much. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! this is a forum with more complaints made to royal elite: In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. 1. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. 2. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. Can You Get Rid of a Sunset Group Timeshare? This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Anita Rigoni of US. Sunset Group is a family-owned timeshare developer. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. Janet in Vancouver. Im praying one day there will be a law suit against them. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. AIDS Healthcare Foundation offers to buy Sunset Gordon tower, drop lawsuit Didn't seem like a bad deal to us. Customer service contacts and company information. The presentation was very high-pressured and very distracting. This is designed to make it easier for people to get out of their contracts and make better choices in the future. Get Rid of Timeshare Without Ruining Credit? the May 17 charge, in an email dated Sat. The Judge overseeing this case is EDWARD NICHOLAS. Thanks! Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. All it says is "access to services". They accepted this and said they would process the paper work and credit our accounts. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. Instead of waiting around thinking the solution will present itself to you. I insisted that they email me the properties that are offering n the package as destinations. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. We couldn't get reservations 9 months in advance. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. Just a thought. Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit This was also to be used for rental purposes to provide rental income for our timeshare as an investment. This never happened, so we wrote several additional emails to this firm. They said that they needed some business write offs for their firm. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . you paid 22 275, how many weeks and were you non the platimun plan? Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Walking Away From Timeshare Maintenance Fees - Is It Smart? The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico I wanted to see what they were required to provide to us in the contract. I want to thank all of you for your posts. We finally were contacted by a person named Rosalia Silva Campos. Un-believable, this firm must be put out of business. We did continue our vacation and had a great time in Cancun. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. I basically told the woman on the phone that I was reading posts about them and they were not good. In some cases, your timeshare developer may offer an official exit program. How did it turn out for you guys? Search Close. We were sucked in by their promise to get us a balcony for an inside cabin rate. Overall makes it challenging to cancel their contracts. No such website! Our mission is to eliminate scams in the timeshare industry. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. If youre set on going the DIY route, know that it will likely be a long and difficult process. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. We sent in the documents and waited for closure. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. Search. Has anyone asked for a review and gotten their contract cancelled? The lawyer says most of the time it just disappears after they ding your credit. Cancel Timeshare Mortgage and Maintenance Fee? The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. 1. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. How to Get Rid of a Timeshare in Florida? Another thing to keep in mind is that anything that sounds too good to be true probably is. www.sunsetscam.com In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. Are you surprised, you shouldn't be. Legitimate Companies that Buy Timeshares? Sunset Beach Group review: Scam - Complaints Board I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. Don't let them get away with it! Let the truth be known! The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. OMG, this scammers need to be stopped. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. However, we were unable to discover anything online relating to pending litigation against Sunset Group. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. BIG MISTAKE! We are seeking total resolution. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . You can imagine that I that point I knew something was wrong with this and I was dealing with cons. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. The tour was nice, then came the HIGH pressure sales pitch. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. The company I also know as The Sunset Group . If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. The Sunset Group is a scam. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. It's a lie. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. I'm in the process of calling the BBB and seeing what they can do. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! 6. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. So would I Earl. They said this was a standard business practice in Mexico. It does not guarantee you any actual access to a room for any amount of time. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . Sunset Solutions Group Response Apr 23, 2020. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. If youre stuck in a Sunset Group timeshare contract, youre not alone. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me.
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