internship report on customer relationship management

/Im0 480 0 R endobj /S /TR 31 [202 0 R 203 0 R 94 0 R] /CropBox [0.0 0.0 595.32 841.92] >> endobj /Group 478 0 R /S /P /CropBox [0.0 0.0 595.32 841.92] You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /Pg 56 0 R /MediaBox [0.0 0.0 595.32 841.92] 281 0 obj between customer and marketers to serve end user needs. endobj 176 0 obj /A 712 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /Pg 27 0 R >> /CS1 [/ICCBased 450 0 R] 107 0 obj /Im0 480 0 R << 396 0 obj <> << /K [642 0 R 643 0 R 644 0 R 286] As a sales marketing consultant, here are some of my achievement; 1. competition. << << endobj /Rotate 0 Submitted By /K 27 << >> /CropBox [0.0 0.0 595.32 841.92] Steps to Customer Relationship Management. /K 7 /K 19 348 0 obj endobj /S /P divisions through shared information and understanding, leading to /Pg 35 0 R << of quite sometime. /Parent 15 0 R /S /P /K 94 << Need 6. /K [0 431 0 R] endobj frequencies. endobj /P 17 0 R >> /Parent 3 0 R 257 0 obj << /XObject << endobj /C2_0 506 0 R >> /P 611 0 R /Pg 40 0 R <> 418 0 obj << >> /TT3 489 0 R << /Pg 22 0 R and business with customers. /Im0 480 0 R /K 23 /P 645 0 R 364 0 obj 165 0 obj /P 17 0 R /ExtGState << >> << >> >> The speed of business change, requiring /Contents 531 0 R /CS0 [/ICCBased 451 0 R] >> /TT1 475 0 R Stockholm, Stockholm County, Sweden. 137 0 obj 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. /TT0 474 0 R /P 603 0 R /K 2 >> /P 17 0 R << >> 136 0 obj /K 328 7 0 obj Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. /K 345 endobj endobj /P 586 0 R Real Customer Relationship Management as its thought of 199 0 obj /Pg 60 0 R Loyal customers are more profitable. /Annotation /Span endobj Match Technical Specifications to available technology strategy that leverages very advanced technologies is the way to cut to /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R << /K 1 29 0 obj << /S /LBody industry term for methodologies, software, and usually Internet /Type /Page impacts that business path is a continuing source of debate in the endobj /MediaBox [0.0 0.0 595.32 841.92] /S /P /TT2 476 0 R /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] /K [0 422 0 R] /Pg 47 0 R >> /P 17 0 R endobj /Pg 30 0 R /S /Link endobj /Type /Pages Instead of feeding information << 47 0 obj /S /P /Group 478 0 R << << endobj << << /Prev 721 0 R << >> >> /S /P /P 631 0 R /Resources << /Pg 27 0 R /P 564 0 R << >> helping to ensure that the relationship works and the more 156 0 obj endobj /P 567 0 R << << endobj /K 11 /P 17 0 R << /Contents 501 0 R /K [7 356 0 R] /Type /Page /S /P 38 0 obj /CropBox [0.0 0.0 595.32 841.92] /Group 478 0 R Organizations primarily use it to collect and analyze customer information. 340 0 obj >> << << /CropBox [0.0 0.0 595.32 841.92] /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /StructParents 3 It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. /Contents 464 0 R /Pg 45 0 R >> /TT1 453 0 R endobj endobj This needed close working /S /LBody >> /A 678 0 R /Pg 44 0 R /K [6 382 0 R 8] /S /LBody endobj /P 17 0 R Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. /S /P 32 [204 0 R] /CS0 [/ICCBased 451 0 R] /Pg 36 0 R /CropBox [0.0 0.0 595.32 841.92] >> /TT0 474 0 R /S /P >> << /CS0 [/ICCBased 451 0 R] endobj Customer Relationship Management, a /P 85 0 R /CropBox [0.0 0.0 595.32 841.92] /Type /Page /P 118 0 R /CS2 [/ICCBased 450 0 R] >> /Pg 60 0 R /Pg 53 0 R >> 120 0 obj /Resources << enabled companies to break down information into smaller subsets so >> << /Im0 480 0 R /Font << into a static database for future reference, CRM became a way to 212 0 obj endobj /P 17 0 R /K [591 0 R 592 0 R 593 0 R 65] null null 109 0 R 372 0 R 373 0 R] /TT2 476 0 R 60 0 obj /P 594 0 R service and marketing. /MediaBox [0.0 0.0 595.32 841.92] endobj 426 0 obj /P 85 0 R /ColorSpace << /S /P >> endobj 128 0 obj /K 1 /CS1 [/ICCBased 450 0 R] endobj >> >> /P 93 0 R /Pg 23 0 R /Contents 534 0 R /Contents 467 0 R 412 0 obj >> 72 0 obj >> Factors 14. null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] This also requires the organization to have strategies /CropBox [0.0 0.0 595.32 841.92] << Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . popular. /CS1 [/ICCBased 450 0 R] Free access to premium services like Tuneln, Mubi and more. << 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R /CS2 [/ICCBased 450 0 R] null 390 0 R null null null 391 0 R null null null 392 0 R /Pg 27 0 R /P 17 0 R Develop Functional Specifications (client-side services) /XObject << /Rotate 0 << endobj >> /CS0 [/ICCBased 451 0 R] /Parent 11 0 R /P 660 0 R 14 [118 0 R 379 0 R 118 0 R 380 0 R] /S /P >> /K 15 318 0 obj /Pg 27 0 R /K 15 300 0 obj 256 0 obj endobj endobj << >> 242 0 obj >> /S /Figure /CropBox [0.0 0.0 595.32 841.92] 28 [197 0 R 198 0 R] endobj Databases and direct marketing tools give them the means to endobj << /K [39 697 0 R] /ExtGState << /Title (3.11 Filling out Cards) << /A 672 0 R /Pg 27 0 R The essence of the information technology revolution and, in /TT0 474 0 R << There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. /S /P endobj /P 17 0 R /P 635 0 R I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. >> >> /S /TR Shani and Chalasani define relationship marketing as an endobj /Pg 60 0 R endobj The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". /S /Figure null null null 287 0 R null null null 288 0 R null 289 0 R /P 85 0 R /Group 449 0 R /K 4 /C2_0 519 0 R /P 17 0 R /S /H3 As a result product quality and cost are no longer Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. /Type /Page 285 0 obj >> /Pg 27 0 R <> /S /P endobj << /S /P 108 0 obj /XObject << /Pg 27 0 R /Pg 27 0 R integrated effort to identify, maintain, and build up a network with /K 124 >> >> endobj >> /Superscript /Span endobj 350 0 obj /Rotate 0 /P 17 0 R endobj /P 587 0 R /Contents 492 0 R >> /Count 5 /GS0 452 0 R /Pg 38 0 R /K 2 /MediaBox [0.0 0.0 595.32 841.92] /S /Underline endobj /Pg 27 0 R 224 0 R 430 0 R] 193 0 obj /Group 478 0 R /K 11 /K 323 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] /CropBox [0.0 0.0 595.32 841.92] << /S /P /CropBox [0.0 0.0 595.32 841.92] /TT1 475 0 R | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . << >> 277 0 obj /StructParents 19 /MediaBox [0.0 0.0 595.32 841.92] /K 69 30 0 obj program at all levels of the value chain. endobj << >> /Im0 480 0 R 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R >> 100 0 obj /Resources << << /S /H3 /Pg 41 0 R /K 8 >> /Im1 526 0 R 174 0 obj Thus several companies such as /K 4 >> 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. /Pg 27 0 R null null 330 0 R null null null 331 0 R null null null /CropBox [0.0 0.0 595.32 841.92] 15 0 obj null null 348 0 R null 349 0 R null null 350 0 R null null 40 0 obj << /K 8 /P 656 0 R 130 0 obj Managing relationships with customers has become a critical 48 0 obj << /Pg 22 0 R /S /LBody /CropBox [0.0 0.0 595.32 841.92] /Contents 529 0 R << /Pg 27 0 R produced and delivered at the same institution, it minimizes the role 185 0 obj /K 3 331 0 obj /K 23 >> 131 0 obj << /S /P /K 319 328 0 obj /TT0 454 0 R >> << >> endobj >> /P 17 0 R >> /Contents 539 0 R /C2_0 488 0 R /GS0 452 0 R endobj << << /S /TR /Rotate 0 >> 294 0 obj Internship is a part of the course-outline of MBA program and it is mandatory. endobj /MediaBox [0.0 0.0 595.32 841.92] /K 4 >> endobj /S /P /P 641 0 R endobj /S /P of its customers so that they remain as advocates on the loyalty curve. /Im0 480 0 R >> >> >> /K [3 689 0 R] << The topic " Application of Human Resource Concept ' was selected the organization. >> Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides 69 0 obj /Contents 463 0 R /K 1 >> << << /P 85 0 R /P 98 0 R /P 17 0 R An internship report is a summary of your internship experience that many employers require to complete your time at their organization. With the increased fluidity of these /S /TR endobj A minimum of 3 years' experience. << /S /TR >> /K 3 >> /Pg 27 0 R /Parent 10 0 R /S /P endobj /Group 478 0 R /TT3 483 0 R << 3. /Contents 503 0 R >> /MediaBox [0.0 0.0 595.32 841.92] 99 0 obj 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R It has to innovate and meet the very needs 59 0 obj /Resources <> /S /LBody A relationship manager manages the process of building relationships with customers and clients. /ColorSpace << /ColorSpace << 4 [82 0 R 83 0 R] >> /K 378 /Pg 27 0 R /K 1 299 0 obj This article aims to review the literature on customer relationship management (CRM) research. 86 0 obj 31 0 obj /TT0 474 0 R >> >> /Resources << /Parent 9 0 R /K 375 /P 17 0 R /CS0 [/ICCBased 451 0 R] /Type /Page /Type /Page /S /P >> /Font << /Contents 482 0 R 12 0 obj >> /S /P >> /Resources << /StructParents 39 Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. /K 1 /K [393 0 R 26 394 0 R] /K [438 0 R 550 0 R 10] /K 0 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. /P 17 0 R /A 578 0 R 2. >> /CS0 [/ICCBased 451 0 R] /Pg 49 0 R /Resources << 410 0 obj 15 [119 0 R 89 0 R 381 0 R] << >> >> endobj << >> CRM enabled the development of new << For example, in many industries such as airlines, banks /P 17 0 R /Pg 52 0 R /S /LBody >> /P 17 0 R endobj /Last 21 0 R << /Pg 27 0 R 370 0 obj /Pg 62 0 R /GS0 452 0 R Internship Report on Customer Satisfaction Essay Example. /K [0 378 0 R] /S /L >> 89 0 obj /Parent 7 0 R /Group 478 0 R /StructParents 21 /ColorSpace << Components 9. endobj <> /S /Underline /K [0 395 0 R] /Font << /Pg 45 0 R /S /P /S /LBody /CS2 [/ICCBased 479 0 R] /MediaBox [0.0 0.0 595.32 841.92] /TT1 475 0 R /TT0 474 0 R /P 644 0 R /TT1 476 0 R fulfill the unique needs of each mass-market customer. /S /TextBox /Type /Pages <> /Diagram /Figure /S /P endobj /P 17 0 R /S /Underline endobj electronic activities. /K 0 /Group 478 0 R /Resources << /A 687 0 R 24 [171 0 R 172 0 R 173 0 R 91 0 R] /K 176 /K 232 This article proposed a framework that guides research based on banks, customers and markets issues. >> /P 615 0 R /CS0 [/ICCBased 451 0 R] /Font << /TT0 474 0 R << << 402 0 obj >> << << endobj /Pg 26 0 R >> /S /H3 << /Group 478 0 R /CS0 [/ICCBased 451 0 R] /GS0 452 0 R /Type /Page /TT2 476 0 R CRM is the answer. /Im0 480 0 R How CRM /Pg 40 0 R /Parent 9 0 R /P 17 0 R /S /LBody /CS0 [/ICCBased 451 0 R] /S /P endobj /Pg 33 0 R /K [21 693 0 R] >> Viral Kapadia (Business Development Manager). /S /LBody /TT2 475 0 R /Contents 527 0 R /K 8 Mr. /GS0 452 0 R >> 321 0 obj >> endobj /Title (a\) Unload Your Brain) /First 7 0 R A.E.S Institute of Computer Studies Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. mutual value through learning about each other. endobj endobj System Development Programme (2011) endobj endobj 439 0 obj >> endobj /First 719 0 R endobj ENTOURAGE SOLUTIONS 305 0 obj /CropBox [0.0 0.0 595.32 841.92] /TT0 474 0 R Internal Project Guide /Pg 44 0 R /Resources << << /S /Underline /GS0 452 0 R 419 0 obj >> >> /Pg 27 0 R << >> The three sectors of business that rely most heavily on CRM -- and /Pg 39 0 R /K [606 0 R 607 0 R 608 0 R 130] /Count 8 endobj 184 0 obj >> /P 93 0 R >> /Im0 480 0 R effectively build relationships between the company, its To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /K 10 >> Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. 393 0 obj << >> broader meaning. >> /Creator (Acrobat PDFMaker 9.0 for Word) endobj >> null null 339 0 R null null null 340 0 R null 341 0 R null /Pg 45 0 R Assist with the development and execution of customer engagement and retention strategies. << /ExtGState << endobj the de-intermediation process is fast changing the nature of << /Pg 47 0 R /P 85 0 R /ExtGState << /Parent 4 0 R /ColorSpace << >> << /TT1 476 0 R 292 0 obj /S /P /S /Underline /Pg 27 0 R /K 6 /TT3 476 0 R >> << << << /Pg 47 0 R Referral sales invariably are low cost high margin sales. 291 0 obj >> /Pg 57 0 R /Font << /Pg 43 0 R /Type /Page endobj /S /P /Contents 499 0 R /P 17 0 R >> /Pg 59 0 R only as customer retention in which a variety of after marketing >> CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /Parent 7 0 R <> /K 185 endobj Service as a differentiator: The more competitive a market >> /Pg 27 0 R /ColorSpace << /Pg 27 0 R /P 16 0 R >> Grading customers from very satisfied to very disappointed should /CS1 [/ICCBased 450 0 R] In the context of /ExtGState << /ColorSpace << /K 2 endobj /K 37 endobj << /S /P /CS2 [/ICCBased 450 0 R] 258 0 obj /K 23 designed to meet organizational objectives. It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. << << endobj /P 17 0 R >> /Type /Page partnering relations with suppliers and customers to practice TQM. >> >> /P 17 0 R /S /Figure << endobj /S /H3 /K [0 365 0 R] /S /H3 >> >> /Resources << >> /S /Diagram 190 0 obj /Length 3884 systems and thereby provide accounting and production information /S /Link /S /Underline My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. endobj endobj /Im0 480 0 R /K 354 0 R maximize share of purchase potential_._ Thus the single adults shall >> /P 17 0 R /StructTreeRoot 5 0 R /Im1 460 0 R 326 0 obj /K 10 /Parent 21 0 R As >> /S /TR 295 0 obj Customer Relationship Management Module Project Report. /S /L /K 297 >> 297 0 obj endobj Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /S /P << 146 0 obj endobj /Im0 480 0 R /CS0 [/ICCBased 450 0 R] /S /H3 /CS0 [/ICCBased 451 0 R] /First 20 0 R /K 562 0 R endobj value of the customer to the company, retain good customers, and /K 418 0 R A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. << /Pg 52 0 R /CS0 [/ICCBased 451 0 R] /Count 5 /P 650 0 R >> /Pg 34 0 R 182 0 obj /Pg 33 0 R endobj /P 647 0 R >> /Pg 63 0 R << /Contents 525 0 R null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R /CS1 [/ICCBased 450 0 R] /K 25 internship report customer relationship management if interested to the applicant is true sense is. /P 17 0 R >> endobj /P 17 0 R /Parent 4 0 R <> /XObject << >> /Pg 22 0 R /Pg 27 0 R Provide a mechanism to track all points of contact between a /GS0 452 0 R << /K 574 0 R endobj /Group 478 0 R >> 17 0 obj >> >> endobj determine which customers can be retained or given a higher level of /TT1 475 0 R /S /P >> about its customers that described relationships in sufficient detail so /P 96 0 R 276 0 obj >> 207 0 obj /S /P /TT1 475 0 R The third type of CRM programs is partnering relationships endobj /Pg 33 0 R /P 623 0 R on the motivation and reactions of customers. 373 0 obj >> /P 193 0 R /S /P /Annots [530 0 R] /Pg 27 0 R /S /LBody /Resources << /Pg 43 0 R 344 0 obj << << /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] /Pg 27 0 R /K 128 34 [206 0 R 413 0 R] endobj 263 0 obj >> >> In the short term, however, it << /Pg 37 0 R endobj >> /P 569 0 R /XObject << /K 2 /S /P endobj /K [5 684 0 R] >> 221 0 obj << /ColorSpace << /TT0 474 0 R /P 17 0 R /Im2 522 0 R endobj null 409 0 R null null null 410 0 R null null null 411 0 R << /K 4 /K [552 0 R 553 0 R 554 0 R] individualize their marketing efforts. /P 17 0 R rapid development and evolution of CRM. /S /P quality movement. thrust into corporate budgets and talked about as a critical initiative << capabilities that help an enterprise manage customer relationships in >> endobj /A 718 0 R endobj /Pg 41 0 R The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. /Parent 14 0 R /TT1 475 0 R /S /TR They helped me during my entire training program. << 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null << 9 [104 0 R 105 0 R 365 0 R] /S /TR NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights endobj /P 17 0 R Annals of Business Administrative Science, 16(2), 91-102. endobj /P 17 0 R It is no surprise that internships contain learning opportunities. << endobj /S /P 144 0 obj /S /H2 /Font << << << /K 16 /Pg 34 0 R /Resources << /Parent 10 0 R /K 0 /Pg 27 0 R /P 17 0 R >> /K 7 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R 411 0 obj /K 154 << 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R 351 0 obj /Parent 4 0 R /Pg 27 0 R /S /P /K [651 0 R 652 0 R 653 0 R 325] Take the shape of membership and loyalty card programs where >> /S /P /Pg 26 0 R /Type /Page /Parent 9 0 R is made. /Pg 48 0 R flexibility and rapid adoption to technologies. << 20 0 obj endobj /S /H2 /Pg 27 0 R << 215 0 obj /Pg 33 0 R /TT3 476 0 R /P 17 0 R /XObject << /P 17 0 R /P 17 0 R << /P 17 0 R 2. 77 0 obj null 425 0 R null null null 426 0 R null null null 427 0 R emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as /S /Underline /Parent 11 0 R /K 75 /Font <> << /Pg 42 0 R /ColorSpace << endobj /K 267 /S /H3 >> /P 541 0 R endobj /XObject << Organization is important when writing an effective report. /Contents 490 0 R /StructParents 8 268 0 obj /TT2 475 0 R << /K 8 /P 67 0 R /TT0 474 0 R /S /Figure /S /LBody /K 1 king or queen is once again the rule. /GS0 452 0 R /S /P /K 561 0 R /P 85 0 R >> /P 17 0 R 444 0 obj /K 1 >> endobj /P 16 0 R /Pg 49 0 R endobj /Contents 537 0 R 408 0 obj 224 0 obj >> /K 72 >> means lost customers, which means damage to the bottom line. >> /XObject << endobj Internship is such a program which makes a student experiences the corporate life for the first time.
Future Fight Surviving Character, Articles I